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The Magic Change Management Playbook | Weel

Heather Smith
3 min readSep 27, 2023

“Do what you can with what you have. Maximise and leverage what you have really well, before you then start thinking about stepping up”.

– Jun Yan, Director at Ravit Insights

“Engage with those operations people upfront and understand those pain points that they have and how it relates to collecting revenue or improving the finance side”.

– Laurel Grey, National Manager, Digital Advisory at RSM Australia

“Do your research and touch as many systems as you can. If you’re doing an expense management system, do a demo sales. People would love to talk to you to show you the product. But don’t waste their time. Don’t be rude or dismissive. Be interested. And, if it’s not a fit, feel free to say ‘This is not a fit, but thanks’”.

– Tyler Caskey, Partner at The Bean Counters

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Heather Smith
Heather Smith

Written by Heather Smith

Sharing insights & education about Accounting Apps via this super useful newsletter http://HeatherSmithAU.com people actually look forward to receiving.

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