Member-only story

Transforming a Professional Services Firm to $130M | Mark Orttung

Heather Smith

·

Follow

32 min read

·

Nov 6, 2024

--

Share

“For me, it was really boiled down to three things: the differentiation, which ended up being the product focus, the ability to scale the go-to market, so from one to five people. And then I called it 1000 things. Just every week, we would do retrospectives and try to figure out what we did last week that wasn’t so good that we should improve, and we would just make little, tiny adjustments to everything about the business”.

“I tend to come in and listen first. And you just learn a lot. You kind of try to understand, read the room, read the market, figure out what’s really needed and what the pain points are, and then that’ll give you ideas for which problems are most important to solve and then potentially how to solve them”.

– Mark Orttung, CEO of Projectworks.